Payment Policy
Payment Policy
About Credit/Debit Card
For transparency around about credit/debit card, the requirement is as follows: all store prices and card transactions are presented in USD unless checkout expressly states otherwise.
For a straightforward understanding of about credit/debit card, the applicable commitment is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.
How to Reach Us
To explain our approach to how to reach us, customers should understand that payment questions may be sent to support@melinoak.shop or 512-368-0009 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).
Card Authorization and Payment Security
As part of our standards for card authorization and payment security, the customer-facing rule is that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not retain full card numbers or card security codes.
As part of our standards for card authorization and payment security, the requirement is as follows: a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.
Billing Accuracy, Taxes, and Credits
For customer confidence in billing accuracy, taxes, and credits, our policy provides that customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.
For customer confidence in billing accuracy, taxes, and credits, our established approach is that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.
Merchant Identification
Business name: melin
Trade name: melin
Email: support@melinoak.shop
Phone: 512-368-0009
Physical address: 374 River Rd, Airville PA 17302, United States