Contact Us

How Customer Support Can Help

For clear guidance on how customer support can help, our operating standard is that melin provides support for products, orders, shipping, returns, exchanges, payments, privacy requests, and general questions.

For customer confidence in how customer support can help, the following rule applies: customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Include the order number in order-related messages.

Official Merchant Contact Details

Business name: melin

Trade name: melin

Email: support@melinoak.shop

Phone: 512-368-0009

Physical address: 374 River Rd, Airville PA 17302, United States

Starting a Return

To set precise expectations about starting a return, our policy provides that do not send a return until return instructions and a prepaid label or equivalent free return arrangement have been provided.